This User Agreement is effective upon acceptance for new users, and from March 19, 2017 for existing users. The previous amendment to this User Agreement was effective for all users on February 10, 2017.

Introduction

This User Agreement, the User Privacy Notice, the Mobile Devices Terms, and all policies posted on our sites set out the terms on which LEADROP offers you access to and use of our sites, services, applications and tools (collectively "Services"). You can find an overview of our policies here. All policies, the Mobile Devices Terms, and the User Privacy Notice are incorporated into this User Agreement. You agree to comply with all of the above when accessing or using our Services.

The entity you are contracting with is DDEAS LLC., a California Limited Liability Company, doing business as LEADROP. In this User Agreement, this entity is individually and collectively referred to as "LEADROP," "we," or "us."

Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below). It also contains an Agreement to Arbitrate, which will, with limited exception, require you to submit claims you have against us to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Legal Disputes, Section B ("Agreement to Arbitrate")).
Unless you opt out:
(1) you will only be permitted to pursue claims against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and
(2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.

About Leadrop

LEADROP is a marketplace that allows users to offer, sell and buy leads in a variety of pricing formats and locations. The actual contract for sale is directly between the seller and buyer. LEADROP is not a traditional product reseller.

While we may provide pricing, listing, and other guidance in our Services, such guidance is solely informational and you may decide to follow it or not. Also, while we may help facilitate the resolution of disputes through various programs, LEADROP has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell leads; the ability of buyers to pay for leads; or that a buyer or seller will actually complete a transaction or return a lead.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

Using Leadrop

In connection with using or accessing the Services you will not:

• offer or accept payments using any method other than placing an order through leadrop.com.
• post, list or upload content or items in inappropriate categories or areas on our sites; breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status;
• use our Services if you are not able to form legally binding contracts (for example, if you are under 18 years old), or are temporarily or indefinitely suspended from using our sites, services, applications or tools;
• manipulate the price of any item or interfere with any other user's listings;
• post false, inaccurate, misleading, deceptive, defamatory, or libelous content;
• take any action that may undermine the feedback or ratings systems (see about our Feedback policies);
• transfer your LEADROP account (including Feedback) and user ID to another party without our consent;
• distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
• distribute viruses or any other technologies that may harm LEADROP or the interests or property of users;
• use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access our Services for any purpose, except with the prior express permission of LEADROP;
• interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
• export or re-export any LEADROP application or tool, except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;
• infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, "Intellectual Property Rights") that belong to or are licensed to LEADROP. Some, but not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to LEADROP or someone else;
• infringe any Intellectual Property Rights that belong to third parties affected by your use of the Services or post content that does not belongs to you;
• commercialize any LEADROP application or any information or software associated with such application, except with the prior express permission of LEADROP;
• harvest or otherwise collect information about users without their consent; or circumvent any technical measures we use to provide the Services.
• LEADROP retains the right to use all metrics for leads bought and sold for LEADROP marketing and promotion purposes.

Sellers must meet LEADROP's minimum performance standards. Failure to meet these standards may result in LEADROP charging you additional fees, and/or limiting, restricting, suspending, or downgrading your seller account.

If we believe you are abusing LEADROP in any way, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your user account(s) and access to our Services, delay or remove hosted content, remove any special status associated with your account(s), remove and demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason at our discretion.

Policy Enforcement

When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.

Fees

The fees we charge for using our Services are listed on our Standard Selling Fees page. We may change our seller fees from time to time by posting the changes on the LEADROP site 14 days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.

You must have a PayPal email address on file when selling on LEADROP. This is the PayPal email address which you will be receiving your funds.

Listing Conditions

When listing an new lead, you agree to comply with LEADROP's rules for listing and Selling Practices policy and that:

• You are responsible for the accuracy and content of the listing and lead offered;
• LEADROP can't guarantee exact listing durations;
• Content that violates any of LEADROP's policies may be deleted at LEADROP's discretion;
• We strive to create a marketplace where buyers find what they are looking for. Therefore, the appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:
• buyer's location, search query, browsing site, and history;
• lead's location, listing format, price, terms of service, history, and relevance to the user query;
• seller's history, including listing practices, Detailed Seller Ratings, LEADROP policy compliance, Feedback, and defect rate; and
• number of listings matching the buyer's query.
• To drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer.
• LEADROP's Duplicate Listing Policy may also affect whether your listing appears in search results.
• Metatags and URL links that are included in a listing may be removed or altered so as to not affect third-party search engine results.
• We may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings. To drive the recommendations experience, you agree that we may display the sales and performance history of your individual listings to other sellers.
• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after feedback has been given and the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after feedback is given and the order is marked as complete.

Purchase Conditions

When buying a lead, you agree to the rules for buyers and that:

• You are responsible for reading the full lead details as well as the provided contact information present before making a commitment to buy.
• You enter into a legally binding contract to purchase an item when you commit to buy an item.
• We do not transfer legal ownership of leads from the seller to the buyer.
  Utah Code Annotated § 70A-2-401(2) and Uniform Commercial Code § 2-401(2) apply to the transfer of ownership between the buyer and the seller, unless the buyer and the seller agree otherwise.

International Buying and Selling; Translation

Many of our Services are accessible to international sellers and buyers. We may offer certain programs, tools, and site experiences of particular interest to international sellers and buyers, such as estimated local currency conversion.

Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, and purchase of leads.

When you sell your leads internationally, you agree to be subject to that other country’s policies, and the LEADROP International Selling Policy.

You authorize us to use automated tools to translate your LEADROP content and member-to-member communications, in whole or in part, into local languages where such translation solutions are available. We may provide you with tools which will enable you to translate content at your request. The accuracy and availability of any translation are not guaranteed.

Content

When providing content using the Services (directly or indirectly), you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all Intellectual Property Rights (as defined above) you have in that content in connection with our provision, expansion, and promotion of the Services, in any media known now or developed in the future. To the fullest extent permitted under applicable law, you waive your right to enforce against LEADROP, our assignees, our sublicensees, and their assignees your Intellectual Property Rights in that content in connection with our, those assignees', and those sublicensees' use of that content.

You represent and warrant that, for all such content you provide, you own or otherwise control all necessary rights to do so and to meet your obligations under this Agreement. You represent and warrant that such content is accurate. You represent and warrant that use of any such content (including derivative works) by us, our users, or others in contract with us, and in compliance with this Agreement, does not and will not infringe any Intellectual Property Rights of any third party. LEADROP takes no responsibility and assumes no liability for any content provided by you or any third party.

We may offer catalogs including, for example, lead images, descriptions, screenshots and specifications that are provided by third parties (including LEADROP users). You may use catalog content solely in your LEADROP listings. The permission to use catalog content is subject to modification or revocation at any time at LEADROP's sole discretion.

While we try to offer reliable data, we cannot promise that the catalogs or other content provided through the Services will always be available, accurate, complete, and up-to-date. As a buyer, you agree that LEADROP is not responsible for examining or warranting the listings or content provided by third parties through the Services, and that you will not attempt to hold us liable for any inaccuracies. As a seller, it is your responsibility to review the content of your listings for accuracy and that you will not attempt to hold our catalog providers or us responsible for inaccuracies. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings included within the catalogs and not to create any derivative works based on catalog content (other than by including them in your listings).

The name "LEADROP" and other LEADROP marks, logos, designs, and phrases that we use in connection with our Services are trademarks, service marks, or trade dress of LEADROP in the U.S. and other countries. They may not be used without the express written prior permission of LEADROP. A non-exhaustive list of our trademarks and the policy governing their use is available here.
Notice for Claims of Intellectual Property Violations and Copyright Infringement Pursuant to Section 512(c) of Title 17 of the United States Code

We respond to notices of alleged copyright infringement under the United States Digital Millennium Copyright Act. LEADROP's Verified Rights Owner (VeRO) program works to ensure that listed items and content on our site or in our apps do not infringe upon the copyright, trademark, or certain other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our VeRO team and we will investigate. Learn how to submit a notice to LEADROP.

Holds

To protect LEADROP from risk of liability for your actions as a seller, LEADROP has at times recommended, and may continue to recommend, that PayPal restrict access to funds in a seller's PayPal account based on certain factors, including, but not limited to, selling history, seller performance, returns, riskiness of the listing category, transaction value, or the filing of an LEADROP Lead Quality Guarantee case. This may result in PayPal restricting funds in your PayPal account.

Authorization to Contact You; Recording Calls

LEADROP may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to:

1. notify you regarding your account;
2. troubleshoot problems with your account;
3. resolve a dispute;
4. collect a debt;
5. poll your opinions through surveys or questionnaires; or
6. as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you.

LEADROP may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions), if you consent to such communications. As described in our User Privacy Notice, LEADROP may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and autodialed non-marketing calls to any landline. Standard telephone minute and text charges may apply and may include overage fees if you have exceeded your plan limits. If you do not wish to receive such communications, you may change your communications preference at any time, including through the communication preferences section of your LEADROP account settings.

LEADROP may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or prerecorded calls and text messages, only as authorized by LEADROP to carry out the purposes we have identified above.

LEADROP may, without further notice or warning and in its discretion, monitor or record telephone conversations you or anyone acting on your behalf has with LEADROP or its agents for quality control and training purposes, or for its own protection.

Privacy of Others; Marketing

If LEADROP provides you with information about another user, you agree you will use the information only for the purposes that it is provided to you. You may not disclose, sell, rent, or distribute a user's information to a third party for purposes unrelated to the Services. Additionally, you may not use information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user to do so.

Additional Terms

• Refunds and Cancellations

  Sellers will comply with our Leadrop Lead Quality Guarantee and will accept refunds. If buyer abuse is noted, a detailed report citing the transaction number, can be emailed to disputes@leadrop.com and a member of our dispute resolution team will investigate your case further.
  
  When a lead is returned, to refund the buyer, you (as seller) authorize LEADROP to not release the funds to your PayPal account.

• LEADROP Lead Quality Guarantee

  Most LEADROP sales go smoothly, but if there's a problem with a purchase, the LEADROP Lead Quality Guarantee helps buyers and sellers communicate and resolve issues. You agree to comply with the policy and permit us to make a final decision on any LEADROP Lead Quality Guarantee case.

  If you (as seller) are required to reimburse a buyer or LEADROP under the LEADROP Lead Quality Guarantee, you authorize LEADROP to request that PayPal remove the reimbursement amount (in same or other currency) from your PayPal account, place the amount on your invoice, not release funds to your PayPal account, and/or charge your payment method on file. If we cannot get reimbursement from you, we may collect the outstanding sums using other collection mechanisms, including retaining collection agencies.

  We may suspend the LEADROP Lead Quality Guarantee in whole or in part without notice if we suspect abuse or interference with the proper working of the policy.

• Braintree Submerchant Terms of Service

  LEADROP uses Braintree, a division of PayPal, Inc. (Braintree) for payment processing services. By using the Braintree payment processing services you agree to the Braintree Payment Services Agreement available at https://www.braintreepayments.com/legal/gateway-agreement , and the applicable bank agreement available at https://www.braintreepayments.com/legal/bank-agreement.

Disclaimer of Warranties; Limitation of Liability

We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. First user to purchase lead features and other notification functionality in LEADROP's applications may not occur in real time. Such functionality is subject to delays beyond LEADROP's control.

You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from:

• the content you provide (directly or indirectly) using the Services;
• your use of or your inability to use our Services;
• pricing, format, or other guidance provided by LEADROP;
• delays or disruptions in our Services;
• viruses or other malicious software obtained by accessing or linking to our Services;
• glitches, bugs, errors, or inaccuracies of any kind in our Services;
• damage to your hardware device from the use of any LEADROP Service;
• the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
• a suspension or other action taken with respect to your account or breach of the Abusing LEADROP Section above;
• the duration or manner in which your listings appear in search results as set out in the Listing Conditions Section above; or
• your need to modify practices, content, or behavior, or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) any amounts due under the LEADROP Lead Quality Guarantee up to the price the lead sold for on LEADROP (b) the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or (c) $50.

Release

If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

Indemnity

You will indemnify and hold us (including our affiliates and subsidiaries, as well as our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, your improper use of LEADROP's Services or your breach of any law or the rights of a third party.

Legal Disputes

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND LEADROP HAVE AGAINST EACH OTHER ARE RESOLVED.

You and LEADROP agree that any claim or dispute at law or equity that has arisen, or may arise, between us relating in any way to or arising out of this or previous versions of the LEADROP User Agreement, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.

1. Applicable Law

   You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of California, without regard to principles of conflict of laws, will govern the User Agreement and any claim or dispute that has arisen or may arise between you and LEADROP, except as otherwise stated in the User Agreement.

2. Agreement to Arbitrate

   You and LEADROP each agree that any and all disputes or claims that have arisen, or may arise, between you and LEADROP relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to LEADROP's Services, or any products or services sold, offered, or purchased through LEADROP's Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

1. Prohibition of Class and Representative Actions and Non-Individualized Relief
   
   YOU AND LEADROP AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. UNLESS BOTH YOU AND LEADROP AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and LEADROP's right to appeal the court's decision. All other claims will be arbitrated.

2. Arbitration Procedures

   Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the terms of the User Agreement as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), shall be for a court of competent jurisdiction to decide.

   The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Agreement to Arbitrate. The AAA's rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. The use of the word "arbitrator" in this provision shall not be construed to prohibit more than one arbitrator from presiding over an arbitration; rather, the AAA's rules will govern the number of arbitrators that may preside over an arbitration conducted under this Agreement to Arbitrate.

   A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute ("Notice"). You may download a form Notice here. The Notice to LEADROP should be sent to LEADROP, Attn: Litigation Department, Re: Notice of Dispute, PO Box 5555 Huntington Beach, CA 92647. LEADROP will send any Notice to you to the physical address we have on file associated with your LEADROP account; it is your responsibility to keep your physical address up to date. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought.

   If you and LEADROP are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or LEADROP may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA's site at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to LEADROP at the following address:

   LEADROP, 18685 Main St #101-331, Huntington Beach, CA 92648.
   In the event LEADROP initiates an arbitration against you, it will send a copy of the completed form to the physical address we have on file associated with your LEADROP account. Any settlement offer made by you or LEADROP shall not be disclosed to the arbitrator.

   The arbitration hearing shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or LEADROP may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and LEADROP subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you and/or LEADROP may attend by telephone, unless the arbitrator requires otherwise.

   The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same LEADROP user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

3. Costs of Arbitration

   Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Agreement to Arbitrate. Any request for payment of fees by LEADROP should be submitted by mail to the AAA along with your Demand for Arbitration. If (a) you willfully fail to comply with the Notice of Dispute requirement discussed above, or (b) in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse LEADROP for all fees associated with the arbitration paid by LEADROP on your behalf that you otherwise would be obligated to pay under the AAA's rules.

4. Severability

   With the exception of any of the provisions in Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply.

5. Future Amendments to the Agreement to Arbitrate

   Notwithstanding any provision in the User Agreement to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against LEADROP prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and LEADROP. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.LEADROP.com at least 30 days before the effective date of the amendments and by providing notice through the LEADROP Message Center and/or by email. If you do not agree to these amended terms, you may close your account within the 30-day period and you will not be bound by the amended terms.

3. Judicial Forum for Legal Disputes

   Unless you and we agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and LEADROP must be resolved exclusively by a state or federal court located in Orange County, California. You and LEADROP agree to submit to the personal jurisdiction of the courts located within Orange County, California for the purpose of litigating all such claims or disputes.
   General

   LEADROP is located at PO Box 5555 Huntington Beach, CA 92647.

   Except as otherwise provided in this Agreement, if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions. In our sole discretion, we may assign this User Agreement, and in such event, we will post notice on www.LEADROP.com.

   Headings are for reference purposes only and do not limit the scope or extent of such Section.

   Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.

   We may amend this User Agreement at any time by posting the amended terms on www.LEADROP.com. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through a LEADROP Mass Message by email. Your continued access or use of our Services constitutes your acceptance of the amended terms. We may also ask you to acknowledge your acceptance of the User Agreement through an electronic click-through. This User Agreement may not otherwise be amended except through mutual agreement by you and an LEADROP representative who intends to amend this User Agreement and is duly authorized to agree to such an amendment.

   The policies posted on our sites may be changed from time to time. Changes take effect when we post them on the LEADROP site.

   If you create or use an account on behalf of a business entity, you represent that you are authorized to act on behalf of such business and bind the business to this User Agreement.

   Such account is owned and controlled by the business entity. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this User Agreement.

   The User Agreement, the User Privacy Notice, and all policies posted through our Services set forth the entire understanding and agreement between you and LEADROP, and supersede all prior understandings and agreements of the parties.

   The following Sections survive any termination of this User Agreement: Fees, Content, Disclaimer of Warranties; Limitation of Liability; Indemnity, and Legal Disputes.

If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

Pursuant to 815 ILCS 414/1.5(c), for transactions involving tickets to events in Illinois, buyers and sellers may elect to submit complaints against one another to the American Arbitration Association ("AAA") under its rules and procedures. The AAA's rules are available at www.adr.org. Such complaints shall be decided by an independent arbitrator in accordance with this User Agreement. Buyers and sellers further agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois.